What did he just say....Part 1

Under this title is a couple things I have to say. Lets start with foot in mouth. So, as most know, for my job I do repo's. Just straight up take shit that people are not paying for. Well, we had this kid who had a big screen TV he was RTOing (Rent To Own). NE way he asked me to pick it up and move it to a differnt town, i agreed. So, it has been 2weeks. He hasn't called back, paid on the account or well, anything. So, as I am walking threw Hy-Vee my phone rings and I answer.

Josh-HELLO

Dan-HEY JOSH THIS IS DAN.

Josh-WHO?

Dan-DAN.

Josh-OHHHH, DAN. WHAT THE HELL ARE YOU DOING MAN. YOU KNOW I HAVE HAD YOUR DAMN TV FOR TWO WEEKS. YOU REALLY NEED TO GET INTO BOTS AND TAKE CARE OF YOUR BILL. IF YOU DON'T, YOU WILL HAVE NO CREDIT WITH US AGAIN.

Dan-HEY, I AM REALLY SORRY ITS JUST..........

Josh-GOD, MAN I THOUGHT WE WENT OF A FUCKING DIED ON ME... I WAS LIKE DAN JUST UP AND DIED...

At that point I heard a soft and subtle laugh..

Dan-WELL ACTUALLY....MY DAD DIED...HE HAD LUNG CANCER AND HE WENT IN FOR A CHECK UP, HE WAS DOING REALLY WELL, AND HE ENDED UP DIEING THAT NIGHT. SO, I HAVE BEEN UP NORTH WITH MY MOM HELPING HER.....

So, yeah a felt like an ass. I think I called myself every name in the book, but all is good now and we got it resolved. I just need to know when to shut up and not say a word...